Mission Statement

Vision

To create the most memorable, sustainable, reputable and sought after venue experience in the region.


Mission

We shall successfully achieve our vision through the tireless provision of exceptional service; our ongoing commitment to the local community and the continual introduction of innovative and eco-friendly improvements to enhance our guests’ experience of our Kiwi castle.


Core Values

1. Exceeding client’s expectations

  • To not only do what we say but to go that extra mile every time

 2. Commitment to wellness

  • To promote healthy living; provide a natural environment and support our excellent fresh local food producers

 3. Respect for the environment

 4. Integrity of reputation

  • To spark only good reactions when the business name is mentioned

 5. Quality

  • To make “special touches” the norm, including homemade items where possible

 6. Consistency

  • To seamlessly provide excellent service from contractors and owners alike - it should not be apparent who has done any task

 7. Reliability

  • To follow through on any commitment

 8. Retaining the aesthetics and ambience of a “special” home

  • To integrate the commercial aspects of the business in such a way as not to detract from the primary function of the building as a home or affect its welcoming appeal. To provide a haven from technology for world-weary guests

 9. Support local businesses

  •  To provide a regular conduit for quality local produce and crafts and referral business for local activities