To create the most memorable, sustainable, reputable and sought after venue experience in the region.
We shall successfully achieve our vision through the tireless provision of exceptional service; our ongoing commitment to the local community and the continual introduction of innovative and eco-friendly improvements to enhance our guests’ experience of our Kiwi castle.
1. Exceeding client’s expectations
- To not only do what we say but to go that extra mile every time
2. Commitment to wellness
- To promote healthy living; provide a natural environment and support our excellent fresh local food producers
3. Respect for the environment
- To be aware of the impact of every action, to recycle vigilantly and to reduce waste Our Sustainability commitment.
4. Integrity of reputation
- To spark only good reactions when the business name is mentioned
- To make “special touches” the norm, including homemade items where possible
- To seamlessly provide excellent service from contractors and owners alike - it should not be apparent who has done any task
- To follow through on any commitment
8. Retaining the aesthetics and ambience of a “special” home
- To integrate the commercial aspects of the business in such a way as not to detract from the primary function of the building as a home or affect its welcoming appeal. To provide a haven from technology for world-weary guests
9. Support local businesses
- To provide a regular conduit for quality local produce and crafts and referral business for local activities